Terms and Conditions

Welcome to ReeBonn.com, the official online store of ReeBonn Lanka (Pvt) Ltd. These Terms and Conditions govern your access to and use of our website and services. By accessing or using this website, you agree to comply with and be bound by these terms in full. If you do not agree with these terms, please refrain from using our website.

1. Use of the Website
a. You must be at least 18 years of age or the legal age of majority in your jurisdiction to make purchases on this website.
b. You are responsible for maintaining the confidentiality of your account credentials and ensuring that the information you provide is accurate and current.
c. You agree to use this website for lawful purposes only and not engage in any activities that may harm the website or its users.
d. We reserve the right to deny or restrict access to any user who violates these terms or misuses the platform.

2. Product Information and Pricing

a. We aim to ensure that all product descriptions, images, and pricing details on the website are accurate. However, we do not warrant that the content is error-free or complete.
b. All prices are listed in Sri Lankan Rupees (LKR) and are inclusive or exclusive of taxes where indicated.
c. Prices and product availability are subject to change without prior notice.
d. Promotional offers and discounts are valid for limited periods and may be subject to separate conditions.

3. Orders and Payments

a. When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept or reject any order at our discretion.
b. We may cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.
c. Payments are processed through secure third-party gateways. This may include both direct payments and installment payment services. We do not store your full card details.
d. You agree to provide valid payment information and authorize us or our payment partners to charge your chosen method for the total amount of your order.

4. Shipping and Delivery

a. We will make every effort to dispatch your order promptly.
b. Delivery times are estimates and may vary depending on your location and logistical factors beyond our control.
c. Title and risk of loss for products pass to you upon delivery.

5. Returns and Refunds

a. Returns and refund requests are governed by our Refund & Return Policy.
b. Due to the nature of cosmetics and personal care products, certain items (e.g., used, opened, or custom-packaged products) are non-returnable unless damaged or defective upon delivery.
c. Refunds are processed once the returned item is received and inspected, subject to the policy terms.

6. Intellectual Property

a. All content on this website—including text, images, logos, videos, and product packaging—is the property of ReeBonn Lanka (Pvt) Ltd. and is protected by copyright and trademark laws.
b. You may not reproduce, distribute, or modify any content without our prior written consent.

7. Limitation of Liability

a. To the fullest extent permitted by law, ReeBonn Lanka (Pvt) Ltd. shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or products.
b. All products are provided “as is” without warranties, except where explicitly stated.
c. We do not guarantee uninterrupted or error-free access to the website.

8. User Responsibilities and Conduct

a. You may not misuse the website by knowingly introducing viruses or malicious code.
b. You agree not to engage in spamming, scraping, hacking, or unauthorized access to any part of the website.
c. Any comments, feedback, or submissions made by you may be used by us for marketing or service improvement purposes, without obligation of confidentiality or compensation.

9. Third-Party Links and Tools

a. This website may include links to external websites or services. We are not responsible for the content, accuracy, or privacy practices of those third-party platforms.
b. Third-party payment and marketing tools may be used on the site, and your use of them is governed by their respective terms and policies.

10. Termination

We reserve the right to terminate or suspend your account or access to the website at any time for violations of these Terms or any illegal, fraudulent, or abusive behavior.

11. Amendments

We may update or revise these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with a new effective date. Continued use of the website after changes implies acceptance.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

ReeBonn Lanka (Pvt) Ltd.
📍 ReeBonn House, 437/B/1 Pannipitiya Rd, Malabe, Sri Lanka
📞 +94 115 344 422
📧 [email protected]